New Residents
FAQ’s (Frequently Asked Questions)
Q: What documents must I have now that I have moved in?
A: If you did not receive copies of the Declaration, Bylaws, Association Rules and Regulations at closing, you should contact the Willow Walk Condominium Association Property Manager and request these documents. Read them carefully and store them in a safe place for easy referral. They govern what you can and cannot do.
Q: When is Garbage Day?
A: Wednesday Mornings
Q: Can I plant flowers anywhere on the property?
A: You can plant your own plants in any mulched area. All we ask is for you to notify us if you will be planting perennials. Since they return every year, we would like to know they are there. There is more information on what you can and cannot plant in the Rules and Regulations document.
Q: What else should I do when I first move in?
A: Make sure the association has your accurate contact information. Contact the Property Manager at Blackstone Property Management ([email protected]) to add your correct resident contact information. Accurate homeowner records are very important to the efficient operation of the association.
Q: Where am I allowed to park?
A: The ONLY places allowed for vehicle parking are the two spots inside the garage and the two spots directly in front of your garage. See below for more detailed information.
Q: What documents must I have now that I have moved in?
A: If you did not receive copies of the Declaration, Bylaws, Association Rules and Regulations at closing, you should contact the Willow Walk Condominium Association Property Manager and request these documents. Read them carefully and store them in a safe place for easy referral. They govern what you can and cannot do.
Q: When is Garbage Day?
A: Wednesday Mornings
Q: Can I plant flowers anywhere on the property?
A: You can plant your own plants in any mulched area. All we ask is for you to notify us if you will be planting perennials. Since they return every year, we would like to know they are there. There is more information on what you can and cannot plant in the Rules and Regulations document.
Q: What else should I do when I first move in?
A: Make sure the association has your accurate contact information. Contact the Property Manager at Blackstone Property Management ([email protected]) to add your correct resident contact information. Accurate homeowner records are very important to the efficient operation of the association.
Q: Where am I allowed to park?
A: The ONLY places allowed for vehicle parking are the two spots inside the garage and the two spots directly in front of your garage. See below for more detailed information.
Q: What am I responsible for and what is the association responsible for?
A: For a detailed list, consult the Maintenance Responsibility Checklist on the Maintenance Questions page of our site. Essentially, you are responsible for the inside of the unit, and the association is responsible for the outside of the unit, although there are many exceptions to this rule. You are responsible for everything inside your unit, the exterior doors and associated trim and windows. You are responsible for your patio slab, for watering the grass and landscaping, and maintaining your garage door. The association is responsible for all of the exterior grounds, driveways, walkways, and sidewalks. The association is also responsible for the roof, siding, and the major structural components of the buildings.
Q: Can I put a storm door on my house?
A: Yes, as long as the color matches your trim and it is a Full View door, you can install one without requesting approval. All other storm doors require association approval.
Q: What approval do I need to have a Satellite Dish?
A: You simply need to fill out an Architectural Request form and send it in. You can download this form on the FORMS page of this website.
Q: How can I contact the association with a question or request?
A: The first person you must contact is always the Property Manager. This person is the day-to-day manager of the subdivision. Our property manager is:
Pamela Balsamo, Property Manager
Blackstone Property Management
10335 W. Lincoln Highway
Frankfort, IL 60423
Phone: 779-216-4144
Email: [email protected]
The HOA does have a Facebook group page. Please feel free to visit that page if you are a Facebook user.
Q: What does my monthly assessment payment pay for?
A: Your monthly assessment payment is distributed over a number of items the association pays for. The largest amount is the water/sewer/trash bill from the City of Lockport. The next largest dollar amount covers the contracts for landscaping, snow removal, management fees, and seal coating. Money also goes into funds for replacement of materials including trees and shrubs along with money set aside for general maintenance. Finally, a portion of your assessment is set aside in our reserve account and will be used for major projects and major replacements. A copy of the yearly budget is available by contacting the association.
Q: Is there a place that I can drop my monthly assessment without putting it in the mail?
A: Currently, you must mail the monthly assessment to P.O. Box 399, Monee, IL 60449, or participate in our Auto-Debit payment feature. Please contact Blackstone Property Management for information about the Auto-Debit option.
Q: How do I setup my Utilities?
A: There is a complete list of the local utilities on the Community Links page of this website.
Q: Can I get involved in the association?
A: Absolutely! Several committees welcome homeowners and residents’ involvement. In addition to scheduled quarterly meetings, we also hold general elections for the condominium Board. We would like to know your thoughts, comments, concerns, suggestions, and opinions so please feel free to join us.
A: For a detailed list, consult the Maintenance Responsibility Checklist on the Maintenance Questions page of our site. Essentially, you are responsible for the inside of the unit, and the association is responsible for the outside of the unit, although there are many exceptions to this rule. You are responsible for everything inside your unit, the exterior doors and associated trim and windows. You are responsible for your patio slab, for watering the grass and landscaping, and maintaining your garage door. The association is responsible for all of the exterior grounds, driveways, walkways, and sidewalks. The association is also responsible for the roof, siding, and the major structural components of the buildings.
Q: Can I put a storm door on my house?
A: Yes, as long as the color matches your trim and it is a Full View door, you can install one without requesting approval. All other storm doors require association approval.
Q: What approval do I need to have a Satellite Dish?
A: You simply need to fill out an Architectural Request form and send it in. You can download this form on the FORMS page of this website.
Q: How can I contact the association with a question or request?
A: The first person you must contact is always the Property Manager. This person is the day-to-day manager of the subdivision. Our property manager is:
Pamela Balsamo, Property Manager
Blackstone Property Management
10335 W. Lincoln Highway
Frankfort, IL 60423
Phone: 779-216-4144
Email: [email protected]
The HOA does have a Facebook group page. Please feel free to visit that page if you are a Facebook user.
Q: What does my monthly assessment payment pay for?
A: Your monthly assessment payment is distributed over a number of items the association pays for. The largest amount is the water/sewer/trash bill from the City of Lockport. The next largest dollar amount covers the contracts for landscaping, snow removal, management fees, and seal coating. Money also goes into funds for replacement of materials including trees and shrubs along with money set aside for general maintenance. Finally, a portion of your assessment is set aside in our reserve account and will be used for major projects and major replacements. A copy of the yearly budget is available by contacting the association.
Q: Is there a place that I can drop my monthly assessment without putting it in the mail?
A: Currently, you must mail the monthly assessment to P.O. Box 399, Monee, IL 60449, or participate in our Auto-Debit payment feature. Please contact Blackstone Property Management for information about the Auto-Debit option.
Q: How do I setup my Utilities?
A: There is a complete list of the local utilities on the Community Links page of this website.
Q: Can I get involved in the association?
A: Absolutely! Several committees welcome homeowners and residents’ involvement. In addition to scheduled quarterly meetings, we also hold general elections for the condominium Board. We would like to know your thoughts, comments, concerns, suggestions, and opinions so please feel free to join us.
